We are sure to have a method of communication to suit your time, needs and efficiency.
Phone Us!
Our first method is the traditional phone call. We're always happy to chat!
Why not get in touch with us by calling 01634 791800. You will get through to a lovely member of the team who will be more than happy to deal with any enquires you may have!
Online Chat Support
Another fabulous method which is just as efficient is our live chat support!
This can be found in the bottom left of any screen on our website. You can send pictures or videos of any potential issue for us to have a look at and provide you with a solution.
Emails
Lastly, you can catch us over on our emails, by contacting sales@thescreensurgery.com where a member of the team will promptly get back to you.
Feedback
You can use any of these methods to provide us on feedback. Whether we're doing something well and you would like to tell us, or to notify us of anything we could do to improve our service. We want to provide you with the best service possible, any feedback would be fantastic!
You can also get in contact to tell us if there is something we don't currently stock, but you think we should.
Out of Stock Notifications
We can now provide you with out of stock notifications on your favourite products! Just enter your email into the out of stock notification box on the specific product page to be informed when something is back in stock. So, whether your waiting to restock on batteries or maybe our TX Pro, now you can find out instantly when they come through our door!
- Zoe Piper
]]>New This Week!
Incoming this week is the new XO7 Soft OLED for iPhone 15, coming as usual with the infamous XO7 lifetime warranty. These will be priced at £139.99 giving you the top of the market quality we all know and love while remaining an affordable option for your customers!
Secure Payments with ShopPay
You can trust with us that your payment are private and secure!
256-bit SSL encryption is used to protect your data. Our system is level 1 PCI DSS Compliant. Which means you are secure and protected. So, whether you are topping up your TX Pro levels or stocking up on your Samsung Service Packs, you and your confidential details are safe with us!
Return Address Change Reminder
We are now operating from a new location. To ensure there is no delay in us being able to credit you, please send return parcels to:
The Screen Surgery
Unit C3 Mockbeggar Farm
Town Road
Cliffe Woods
Kent
ME3 8EU
We credit returns on the day we receive them. If they go to our previous address there may be a small delay in receiving any credit.
Feedback
As usual, if there are any products we are currently not stocking, but you think we should be, please get in touch and let us know!
- Zoe Piper
Mobile Phone Parts UK - The Screen Surgery
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We are now operating from a new location. To ensure there is no delay in us being able to credit you, please send return parcels to:
The Screen Surgery
Unit C3 Mockbeggar Farm
Town Road
Cliffe Woods
Kent
ME3 8EU
We credit returns on the day we receive them. If they go to our previous address there may be a small delay in receiving any credit.
Sale
Also, a little reminder of our current February Sale!
Including Items such as:
Samsung
Huawei
Batteries
Batteries for iPhone that are in the sale are still included within our Bulk Buy Discount offer!
Click here to see what else we have on offer for the rest of February!
Back In Stock
We are now stocked up on the XO7 screens for 13 Pro Soft OLED. These are a market leader and offer you a great quality product at an affordable price for your customer. Meaning you won't lose out on a sale by having to offer an expensive genuine pull OLED.
We will be receiving a shipment of the XO7 14 Pro next week! A reminder that all our products have an out of stock reminder button. If you select and enter your email you'll receive a notification as soon as the product comes back into stock.
Our TX Pro Digitisers for iPad 7/8/9 will be back in stock after Chinese New Year!
Price Reductions
Our XO7 Digitisers for iPad 7/8/9 have had a reduction in price to £18.99 inc VAT.
S23 Ultra OLED Service Pack - Without Frame has lowered in price to £209.99 inc VAT. This is the only brand new service pack option for the S23 Ultra due to Samsung discontinuing the with frame versions.
Feedback
As usual, if there are any products we are currently not stocking, but you think we should be, please get in touch and let us know!
- Zoe Piper
Mobile Phone Parts UK - The Screen Surgery
]]>
We have a wide selection of parts on sale this February. Including some heavily discounted Samsung Service Packs!
View our entire February sale here!
New Stock Alert!
We are now stocking S23 Ultra OLED Service Packs - No Frame for £209.99 including VAT.
Battery Restock!
The wait is over! We are now fully stocked of our TX Pro Batteries!
Don't forget to make use of our Bulk Buy discount when purchasing our Batteries:
This applies to the entire order of batteries so you don't need to bulk just one model!
Feedback
As usual, if there are any products we are currently not stocking, but you think we should be, please get in touch and let us know!
- Zoe Piper
]]>Kicking off the new year with some new products for you! We now have TX Pro LCD/Digi for iPad Mini 6 and for the iPad 12.9 5th/6th Gen
We have some new TX Pro batteries!
These range from £8.99 to £13.99, and just like the rest of our TX Pro batteries are included in the bulk buy discount!
Coming Next Week:
XO7 Soft OLED for iPhone 13 Pro
We will finally have the Soft OLEDs For iPhone 13 Pro, which also come with the XO7 guarantee!
We will also be getting Cooling Fans for Playstation 5. Check product description to get the correct model as there are two different cooling fans both with differing numbers of blades.
We have refurb LCD/Digis with OCA for iPad 12.9 (5/6th Gen) coming at the end of next week, so look out for those too!
Lastly, if there are any products we don't currently stock that you think we should, then please let us know!
- Zoe Piper
]]>We have now bought in genuine Google Pixel Batteries ranging from the Google Pixel 4 to the 7 Pro. Prices start from £18.99 inc VAT
Coming New to Next Week
We will be stocking up on our TX Pro range of batteries next week including brand new 14 series batteries for iPhone, so keep an eye out!
- Zoe Piper
]]>We are moving location. The new address for Local Collections and for returns to be sent back to us will be:
The Screen Surgery, Unit C3, Mockbeggar Farm, Town Road, ME3 8EU.
We will be fully operational from this address as of Monday 13th November! So all returns need to be sent to this address.
All contact numbers and services will remain the same.
There will potentially be a temporary earlier cut off for same day despatch for the week commencing 13th November. We will update the website with this on the day.
If you have any questions please don't hesitate to contact us.
- Zoe Piper
Mobile Phone Parts UK - The Screen Surgery
]]>
Keep on the look out for some spooky deals also running during this time frame!
- Thomas Gregg
]]>This week we will be restocking our Value and TX Pro screens, which means we will have our Value screen for iPhone X and our TX Pro screen for iPhone 11 Pro Max back in stock!
We will also have more TX Pro Digis in, so our TX Pro 7/8/9 Digitiser will be back in stock
Friday 15th September - Cut Off Changes!
On Friday 15th September, our cut off for same day despatch will be 2pm due to staff training. This will be across all delivery options.
Our normal cut off times of 15:30 for DX, and 16:45 for DPD and Royal Mail will resume as normal from Monday 18th September.
- Zoe Piper
]]>This week we had another re stock of our TX Pro Batteries and TX Pro Screens for iPhone. So there's plenty in stock for the post bank holiday rush.
We also have new stock of the A035 Non EU version.
Technical Point
Below you can see the differences between the A035G (EU) and The A035F (Non EU). If the customers phone is still working then you can check the model via the settings. If the phone is not working then you can discover which screen you need with help of these images below!
Website Update
We were notified of an issue with the Hearts Loyalty Discounts, and after some digging we found the Bulk Discount Feature was causing this. We have updated the Bulk Discount Feature so that the Hearts can be used with no issues.
There are no changes to the functionality of either scheme. You can still mix and match batteries but you cannot mix and match on the refurbished stock.
Coming Next Week
Next week we will be taking delivery of our new Glass Only Refurb stock. These come with OCA and Tesa pre installed! The models this range will include are:
These products will go live on the website next week!
We will also be having a restock of our TX Pro Digitisers
- Zoe Piper
]]>We now have a new variety of genuine pull charging ports for X to 11 Pro Max, and ear speakers from X to 14 Pro Max. Ear speakers come with flexes attached and the later models come with the separate sensor flex. You can find these along with all our other genuine pull stock, on the pulled parts section of our website
Battery Re-Stock
We've restocked our TX Pro batteries just in time for the busy bank holiday weekend. So make sure to stock up and don't forget our bulk buy discount. You can get up to 10% off by mixing and matching batteries for iPhone and iPad.
Refurb Stock for iPhone Discount!
We have now implemented a new bulk buy discount on refurb stock for iPhone, helping you get the best value for your money. Get up to 7% off by buying the same item in bulk.
Bank Holiday - Shipping!
We will be closed on Monday 28th of August for the bank holiday as will our couriers. Normal next day deliveries will therefore arrive on Tuesday 29th if placed this Friday.
- Zoe Piper
]]>
New Parts
This week we had a new shipment of S22 and S23 Charging Port and Battery Service Packs. Starting from £18.99 for the Charging Ports and £22.99 for the Battery Service Packs.
We now also have a variety of iPad refurb screens available, starting with the Front Glass Digi/OCA for iPad Mini 4 at £12.99 all the way up to to the Front Glass Digi/OCA for iPad Pro 11 (3rd Gen) at £34.99. They all come with OCA and Tesa tape pre installed!
Technical Point
We have bought in the Non EU version of the A037. If you are able to check the phone settings before a repair has taken place the EU version will present as "A037G" and the non EU version will show "A037F". However, if the phone is already open, then here is how you can differentiate between the two to get the correct screen:
If you look at the back of the screen, the larger rectangle section that you can see circled on the left image means that it is the EU version. The image on the right with the smaller rectangle section circled between the flex and the frame, means it is the Non EU version.
Next Week
After some feedback, we are looking into bringing in some genuine pull small parts. If you have any ideas for what you would like us to stock, please get in touch, so that our products are fully tailored to you!
Lastly from us today, we will have our TX Pro batteries restocked just in time for the bank holiday weekend next week, with a restock coming on Monday/Tuesday.
- Zoe Piper
]]>The change comes when you use your credit to order. You will no longer have to pay for shipping.
If the order was going to be over £100 you’ll automatically get free next day delivery.
If the order was going to be under £100 you will be able to use your credit for shipping!
We’re always looking for ways to improve, and it’s feedback like this that helps us to do that. So don’t be shy to message one of the team
- The Screen Surgery
]]>We are now stocking:
Front Glass with OCA for iPhone — The Screen Surgery
Glass/OCA/Digitiser/Frame/IC for iPhone — The Screen Surgery
Glass/OCA/Digitiser/IC for iPhone — The Screen Surgery
4 in 1 Glass for iPhone — The Screen Surgery
Frame Bezel for iPhone — The Screen Surgery
These parts with the correct equipment and training are a great way for you to make extra margin on screen repairs.
- The Screen Surgery
]]>- The Screen Surgery
From today (03/04/2023) every order over £100 will have a chance of finding an egg with a discount code ranging from £5-£100! This will run until all the discount codes have been found, good luck! 🐰
- The Screen Surgery
]]>The community in the phone repair trade seems to be one of the best in any sector I have seen, and it was something we were keen to utilise when it came to developing and curating the TX Pro range. When we had final test batches, we sent units out to the community to get feedback. We wanted to know that what we were putting out was great. With the feedback received we were able to change and develop what is now the product you can buy online, for example the choice of tape on the digitiser range - which is unique in the market. However we don't want to stop there. TX Pro is designed to be developed and progressed at all times, and feedback from the community is fundamental for that. That's why we are always looking for feedback, good or bad. To keep TX Pro moving forward.
At The Screen Surgery, we have always had the "KIS" mentality. Keep It Simple. With the advantage of being "Trade Only", we are able to clean up the product ranges we offer and keep it simple. TX Pro is always meant to represent the best in market, and we wanted our customers to be totally confident that we are putting the best option forward in that range. Simplicity doesn't stop with a product arriving with you though. TX Pro screens are tested multiple times before they are ever shipped, meaning you see an almost non existent fault rate. Although this is time consuming and costly, it means you can fully trust the product every time. On the rare occasion you see a fault, you know we have a "no hassle" replacement policy, that includes damage to the LCD/OLED when the glass isnt broken!
If you want any more information on TX Pro then drop us an email on sales@thescreensurgery.com or check out the range here.
- The Screen Surgery
Mobile Phone Parts - The Screen Surgery
]]>
Our no hassle returns policy means that you can return our parts for a full credit whether the part was faulty or not. No restocking fee, no hassle. We do this as we know how frustrating it is when customers cancel or when they fail to show up with the device.
All of our parts come with a lifetime warranty. Our aftermarket parts come with a full warranty even with LCD/OLED breakage, as long as the outer glass is in tact we will accept the return.
With our genuine parts we also offer grading discounts and returns. If you are not happy with our grading we will offer a discount on the spot without having to return. This means you can pass that on to your customer or, if they are happy with the quality, make that extra margin for yourself.
We understand that you wouldn't be trying to return something if there wasn't anything wrong with the part. That's why we never argue with returns and credit as soon as they get back to us. Allowing you to get a replacement, and keep your customer happy.
All of this means we have the best warranty and returns on the market. Allowing you to focus on the repairs and offering the best service to your customers.
- The Screen Surgery
Mobile Phone Parts - The Screen Surgery
]]>
We now have UK Power Adapters with USB A and USB C connecitons: AmpSentrix - Power Adapter - USB A and USB C — The Screen Surgery
As well as 6ft USB C to Lighting Cables: AmpSentrix - Charging Cable - USB C to Lightning - 6ft — The Screen Surgery
Combine these to make the perfect upsell opportunity for your shop. We'd also love to know which accessories you'd like us to stock! Don't hesitate to give us a ring!
- The Screen Surgery
]]>Check out the digitiser for iPad 10 today : For iPad 10 (10.9 2022) - TX Pro Digitiser — The Screen Surgery
The rest of the TX Pro for iPad range: TX Pro Digitisers — The Screen Surgery
- The Screen Surgery
]]>For iPhone 14 - XO7 Soft OLED — The Screen Surgery
We have also brought in LCDs for the iPad Air 5, these are refurbished screens using as much as the original screen as possible. As with the iPad Air 4, this comes in WiFi Only and 4G models, so be careful when purchasing the part!
For iPad Air 4/5 - Refurbished LCD/Digi — The Screen Surgery
- The Screen Surgery
]]>We are always looking to act on feedback we get from our customers and this was one of the big requests from quite a few of you. So check them out and let us know how you are finding them, we are always looking to improve!
See gaming part links below!
Microsoft — The Screen Surgery
- The Screen Surgery
]]>TX Pro is an ever evolving product, and we can't improve without this feedback. After we received testing feedback we decided to give you the option of which tape you'd like. For all our TX Pro digitisers you can choose 3M or Tesa tape.
We've also managed to get these products at a great price, with the For iPad 7/8/9 (10.2 2019/2021/2021) - TX Pro Digitiser — The Screen Surgery coming in at just £19.99 inc VAT and the For iPad Air/5 - TX Pro Digitiser — The Screen Surgery and For iPad 6 (9.7 2017) - TX Pro Digitiser — The Screen Surgery available for just £17.99.
So get yours today and let us know how you get on, we're always happy for a call to discuss how we can improve!
- The Screen Surgery
Mobile Phone Parts - The Screen Surgery
]]>
On this topic we always compare our industry to the motor repair industry. You can buy parts for nearly any car on the market, but would you go and attempt a serious repair on your own vehicle? No, you'd take it to a garage where there are trained professionals to ensure that the job is done properly and safely.
We would say that in today's world, someone's personal mobile device is one of the most important items that they own. Repairing the device is far from easy as we all know. The likelihood of successful screen repair from an untrained individual on any device is low. With the price of the parts and kit hire, it just isn't worth it.
With TX Pro, our new spot welded batteries recover battery health data. TX Pro screens can retain TrueTone. Our genuine pull range allow technicians to give their customers a genuine product and repair, at a lower cost than the self repair program, and without the hassle.
Sometimes, you just need a Pro.
Try our new TX Pro Range Here: TX Pro All — The Screen Surgery
- The Screen Surgery
]]>Highlights of the sale are 6 and 6s plus batteries for £5 each, even lower when you buy in bulk. As well as Platinum Tab E 9.6 (T560) screens for just £20!
Don't miss this great opportunity to make that extra profit over the Christmas period. Shop our sale items following the link below!
Sale Items — The Screen Surgery
- The Screen Surgery
]]>Orders will be dispatched as normal up to and including 23rd December. All orders placed between 24th December and 2nd January will be dispatched on 3rd January.
Keep an eye out in the run up to Christmas with special sales and goodies on offer!
We hope you have a great Christmas and wish you all the best for 2023!
]]>The new range of screens for iPhone are produced in one of the top factories in China. We have been working with them for months to get these screens not only to the quality we wanted, but to the reliability too. The return rates on these screens are under 1%.
We also have our new TX Pro battery range. Consisting of normal replacement batteries that clip into the original board and a core range that requires spot welding. The core range provides an option for skilled technicians to spot weld the battery to the original battery board. This restores battery health data for their customers.
In summary, this new range allows us as a wholesaler to provide you with a tried and trusted product. We also using your feedback to directly impact the development. This is the key to a great product.
TX Pro - By The Trade - For The Trade
]]>
The “right to disconnect” rule introduced in 2016 (which of course was introduced pre covid) is more relevant now than ever . The Chartered Institute of Personnel and Development warned in a 2017 study that almost a third of UK workers felt they could not switch off in their personal time while working remotely.
While we don’t have such a rule in the U.K as of yet, there is a nifty tool in Microsoft Outlook that will stop you sending emails to your colleagues and staff out of hours. So even if you cant help working, use the below to keep your team on side:
If you have any questions or need help with all things “Digital” then please do not hesitate to reach out!
]]>We now stock refurbished screens. A refurbished screen uses the original LCD/OLED with just the front glass being changed. This gives your customer a screen that is as close to the original as possible.
iPhone XR - ReLoved LCD (Grade A) — The Screen Surgery
iPhone X - ReLoved Soft OLED (Grade A) — The Screen Surgery
We have also reduced pricing on our genuine pull parts as part of the ReLoved Range!
iPhone 11 - Genuine Pull Rear Housing — The Screen Surgery
iPhone XR - Genuine Pull Rear Housing — The Screen Surgery
]]>
iPhone LCDs
The XO7 iPhone LCDs come with the steel back plate fitted to ensure a speedy instillation. They also have a rubber silicone seal to improve durability.
The LCDs use LTPS inCell technology. This provides a high resolution, highly responsive touch, lower screen temperature and a higher screen refresh rate. This technology also provides a thin fit onto the phone.
iPhone 11 - XO7 LCD — The Screen Surgery
iPhone Soft OLEDs
XO7 OLEDs provide a perfect fit onto the device.
With a steel plate as standard the XO7 OLEDs also come with an oleophobic coating which is the first defence against water damage.
The OLED range also includes a polarised lens, cold pressed frame, proximity sensor bracket and ear speaker mesh.
iPhone X - XO7 Soft OLED — The Screen Surgery
We now also stock the Hard OLED as a more affordable option for your customer.
iPhone X - XO7 Hard OLED — The Screen Surgery
iPad Digitisers
XO7 iPad Digitisers come with Casper technology, this makes them one of the strongest on the market. With Digitizer Flex bonding technology they also help minimize installation errors. TPU core provides the one of the best digitiser cores on the market.
The blend of materials used provides a less visible gridline. IC Chip and Home Button are also included on selected digitisers.
iPad Air/5 - XO7 Digitiser — The Screen Surgery
iPad LCDs
XO7 iPad LCDs provide a remarkable colour accuracy. They deliver a high refresh rate, high resolution and a fast and responsive touch while maintaining a low screen temperature.
A silicone seal protects against drops. Sleep wake sensors come provided on selected LCDs.
iPad 7/8 (10.2 2019/20) - XO7 LCD — The Screen Surgery
iPad LCD/Digis
The XO7 LCD/Digi combinations come with all the great features as previously described, all in one!
A silicone filling between the glass and screen assembly also means there is less risk of breakage.
iPad Pro 9.7 - XO7 LCD/Digi — The Screen Surgery
Summary
We are proud to be a supplier of this great range. A low cost high quality product means we can provide the best service possible to you, our customers.
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